The owner of the online store (hereinafter the Online Store) is OÜ FS ESTONIA (Reg. no. 14102796), located at Viljandi mnt 75/1, Tartumaa 61713.            

Validity of the sales contract, product and price information

The terms of sale apply to the purchase of goods from the Online Store.

The prices of products sold in the online store are indicated next to the products. A delivery fee will be added to the price. All prices of goods sold in the online store are in euros.

The delivery fee depends on the location of the buyer and the method of delivery. The delivery fee is displayed to the buyer when placing the order.

Information about the goods is provided in the Online Store directly next to the goods.

Placing an order

To order goods, you must add the desired products to the shopping cart. To place an order, fill in the required data fields and select the appropriate method of delivery of products. The amount of the fee will then be displayed on the screen, which can be paid securely through the following payment methods:

  • Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay
  • Pay later solutions: Indivy Slice 3, Liisi ID, Finora credit
  • Visa/Mastercard card payments
  • Finnish bank links: Aktia, Ålandsbanken, Danske, Handelsbanken, Nordea, Oma Säästopankki, Pohjola, POP Pankki, S-Pankki, Säästopankki
  • Latvian bank links: Swedbank, SEB, Citadele and Luminor
  • Lithuanian bank links: Swedbank, SEB and Luminor

Nb! When paying with a bank link, be sure to click on the "Back to merchant" button on the bank's page.

Makseid vahendab Montonio Finance OÜ. Tasumine toimub väljaspool Veebipoodi turvalises keskkonnas – pangalingiga tasumisel vastava panga turvalises keskkonnas ja krediitkaardiga tasumisel Montonio Finance OÜ turvalises keskkonnas. Müüjal puudub ligipääs kliendi panga ja krediitkaardi andmetele. Leping jõustub alates tasumisele kuuluva summa laekumisest Veebipoe arvelduskontole.

Veebipoe omanik on isikuandmete vastutav töötleja ning edastab maksete teostamiseks vajalikud isikuandmed volitatud töötleja Montonio Finance OÜ-le.

If the ordered goods cannot be delivered due to the end of the goods or for any other reason, the buyer will be notified as soon as possible and the money paid (incl. delivery costs) will be refunded immediately, but not later than within 14 days of sending the notice.


Goods are shipped to the following countries: Estonia, Finland, Latvia, Lithuania

To receive the goods, the buyer has the following options: Smartpost parcel machine, DPD courier

Shipping costs are borne by the buyer and the corresponding price information is displayed next to the shipping method.

Shipments within Estonia generally reach the destination specified by the buyer within 5 working days from the entry into force of the sales contract. Delivery outside Estonia takes place within 14 calendar days.

In exceptional cases, you have the right to deliver the goods within up to 45 calendar days.

Right of withdrawal

After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.

The right of withdrawal does not apply if the buyer is a legal person.

In order to exercise the 14-day right of return, the ordered goods may not be used in any other way than is necessary to verify the nature, characteristics and functioning of the goods in the manner permitted for testing the goods in a physical store.

If the goods have been used for purposes other than those necessary to ascertain the nature, characteristics and functioning of the goods or have signs of use or wear, the Online Store has the right to reduce the refundable fee according to the decrease in the value of the goods.

In order to return the goods, an application for withdrawal from the purchase of the goods must be submitted, the form of which can be found here: and send it to the e-mail address no later than within 14 days of receiving the goods.

The cost of returning the goods shall be borne by the buyer, unless the reason for the return is the fact that the product to be returned does not correspond to what was ordered (e.g. a wrong or defective product).

The buyer must return the goods within 14 days of submitting the application or provide proof that he has handed over the goods to the carrier within the aforementioned period.

Upon receipt of the returned goods, the online store shall return to the buyer immediately, but not later than 14 days after receiving the application for withdrawal, all fees received from the buyer on the basis of the contract.

The online store may refuse to make refunds until the item that is the subject of the contract has been returned or until the buyer has provided proof that he has returned the item, whichever is earlier.

If the buyer has explicitly chosen a delivery method different from the cheapest usual delivery method offered by the online store, the online store does not have to reimburse the consumer for a cost that exceeds the cost related to the usual delivery method.

The online store has the right to withdraw from the sales transaction and demand the return of the goods from the buyer if the price of the goods in the online store is marked significantly below the market price of the goods due to an error.

The right to file a claim

The online store is responsible for the non-compliance or defect of the goods sold to the buyer, which already existed at the time of delivery of the item and which becomes apparent within two years from the delivery of the goods to the buyer. Within the first six months of delivery of the thing to the buyer, it is presumed that the defect already existed at the time of delivery of the item. Refutation of the respective presumption is the responsibility of the Online Store.

The buyer has the right to contact the online store within two months at the latest by sending an e-mail to or calling the phone: +372 56 232 968.

The online store is not responsible for defects that have arisen after the delivery of the goods to the buyer.

If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the Online Store will return to the Buyer all fees associated with the sales contract.

The online store will respond to the consumer's complaint in writing or in a form that can be reproduced in writing within 15 days.

Direct marketing and processing of personal data

The online store uses the personal data entered by the buyer only to process the order and send the goods to the buyer. The online store transmits personal data to transport companies in order to deliver the goods.

The online store sends newsletters and offers to the buyer's e-mail address only if the buyer has expressed a wish to receive them by entering their e-mail address on the website and announcing their wish to receive direct mail notifications.

The buyer can unsubscribe from the offers and newsletters sent to the e-mail at any time by letting us know by e-mail or by following the instructions in the e-mail containing the offers.

Settlement of disputes

If the buyer has any complaints about the Online Store, they must be sent to the e-mail address or call: +372 56 232 968

If the buyer and the online store are unable to resolve the dispute by agreement, the buyer can turn to the Consumer Disputes Committee. The terms of the procedure can be viewed and the application can be submitted here. The Consumer Disputes Committee is competent to resolve disputes arising from the contract concluded between the buyer and the online store. The review of the buyer's complaint by the commission is free of charge.

The buyer can turn to the European Union consumer dispute resolution platform.