1. General provisions
1.1. This Privacy Policy regulates the principles of collection, processing and storage of personal data. Personal data is processed and stored by FS ESTONIA OÜ, who is the controller of the personal data (hereinafter the controller).
1.2. For the purposes of this Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by the controller.
1.3. For the purposes of the Privacy Policy, a customer is anyone who purchases goods or services from the controller's website.
1.4. The controller follows the principles of data processing provided by legislation, among other things, the controller processes personal data lawfully, fairly and securely. The controller is able to confirm that personal data has been processed in accordance with the provisions of legislation.
2. Collection, processing and storage of personal data
2.1. The personal data collected, processed and stored by the controller are collected electronically, mainly via the website and e-mail.
2.2. By sharing their personal data, the data subject grants the controller the right to collect, organize, use and manage personal data for the purposes defined in the privacy policy, which the data subject shares directly or indirectly with the controller when purchasing goods or services on the website.
2.3. The data subject is responsible for ensuring that the data provided by him or her is accurate, correct and complete. Knowingly submitting false information is considered a violation of the Privacy Policy. The data subject is obliged to immediately notify the controller of any changes in the submitted data.
2.4. The controller is not liable for any damage caused to the data subject or third parties due to the submission of false data by the data subject.
3. Processing of customers' personal data
3.1. The controller may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Telephone number;
3.1.4. E-mail address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details;
SUPPLEMENT THE LIST ACCORDING TO WHAT DATA IS STILL BEING PROCESSED. REMOVE IF NOTHING IS COLLECTED FROM THIS LIST.
3.2. In addition to the above, the controller has the right to collect data about the customer, which is available in public registers.
3.3. The legal basis for the processing of personal data is Article 6 (1) (a), (b), (c) and (f) of the General Data Protection Regulation:
(a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
(c) processing is necessary for compliance with a legal obligation to which the controller is subject;
(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject for which personal data must be protected, in particular where the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing – security and safety
Maximum period of storage of personal data – according to the terms specified by law
3.4.2. Purpose of processing – order processing
Maximum period of storage of personal data – 7 years
3.4.3. Purpose of processing – ensuring the functioning of the e-shop services
Maximum period of storage of personal data – 7 years
3.4.4. Purpose of processing – customer management
Maximum period of storage of personal data – 7 years
3.4.5. Purpose of processing – financial activities, accounting
Maximum period of storage of personal data – according to the terms specified by law
3.4.6. Purpose of processing – marketing
Maximum period of storage of personal data – 7 years
3.5. The controller has the right to share the personal data of customers with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing transmission services The controller is the controller of personal data. The controller forwards the personal data necessary for making payments to the authorized processor Maksekeskus AS.
3.6. When processing and storing personal data of the data subject, the controller implements organizational and technical measures to ensure that the personal data is protected against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The controller stores the data of the data subjects depending on the purpose of processing, but no longer than for 7 years.
4. Rights of the data subject
4.1. The data subject has the right to access and examine his or her personal data.
4.2. The data subject has the right to receive information about the processing of his or her personal data.
4.3. The data subject has the right to supplement or correct inaccurate data.
4.4. If the controller processes the personal data of the data subject on the basis of the data subject's consent, the data subject has the right to withdraw the consent at any time.
4.5. To exercise their rights, the data subject can contact the customer support of the online store at epo@fsestonia.ee
4.6. In order to protect their rights, the data subject can submit a complaint to the Data Protection Inspectorate.
5. Final provisions
5.1. These data protection terms and conditions have been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and the legislation of the Republic of Estonia and the European Union.
5.2. The controller has the right to amend the data protection terms and conditions in part or in full, notifying the data subjects of the amendments via the www.epoksiid.ee on the website.
